Skip to main content

Diamonds: A brilliant future

I am finally able to return to this blog, and write again.  Normally, summer is slow-paced and a good time to think about what I've heard over the spring.  This summer was different.  Some brief time off (though we are off again tomorrow for two weeks of travel), but also a convergence of personal and business matters.

I mention all this because now, as I sit back for a spell and think about the leading issue that has bubbled up again and again over the past months, even in the midst of all the diversions of my own activity, it is the chatter about diamonds.  Colored stones are steadily selling, maybe even going up a bit.  Gold prices have pretty much stalled, which is a good thing, as it allows everyone down to the consumer to acclimate to its present level.

But it is diamonds that are a boil.  Retailers are not moving diamonds in volumes that would be indicated by an apparently improving economy.  Retailers are generally reporting very sluggish business.  Blue Nile seems to have hit a wall, though I suspect that the Internet retailer might be reaching its probable market share.  Anna Martin, a long-time top loan officer at ABN Amro and Standard Chartered banks, and a leading industry advocate, has resigned to join GIA.  Even top quality diamonds in 2-carat to 5-carat sizes have seen prices slip.  We thought that the 1% were still spending freely.

So how do we reasonably assess all this, and where is it leading us.  For one thing, it is not the hubbub caused by man-made diamonds (MMD's, I call them).  Yes, there will be a place for them and there will be a time when they serve to satisfy important parts of the market.  But productions are still not big, and there is no indication that the public is shying away from diamonds because they are not sure of what they are buying.

It does seem that the consumer baton is being passed on to the Millennials.  The boomer generation is retiring in large numbers now, and their attention is turning to dealing with retirement.  The Millennials are bringing a different attitude towards buying luxuries and it is one we are not used to.  One report I saw stated that on-line sale of jewelry is now nearly 20% of total jewelry sales.  Speaking from personal knowledge, these sales are largely under $1,000 retail, but plenty of bigger pieces are selling. 

These sales are often going to firms outside the recognized range of jewelry retail channels, and it is causing disruptions.  These lower priced items are low-hanging fruit, the easiest sales to make.  But traditional retailers have lived on a lot of that traffic.  It is how they have built traffic and consumer loyalty.  It is how they have earned the confidence of their customers and allowed them to upgrade them into diamond buyers.  The diamond sale, and especially the bridal sale, is the bedrock of many jewelers' business.

Another factor might be the competition for the luxury dollar.  We have had many conversations with friends and acquaintances about what is exciting in their lives.  Once we get past kids, it is travel, especially to exotic places - Florida does not come up.  Occasionally, it is about cars, or fashion shows.  The Metropolitan Museum in New York keeps putting on shows of famous designers - though they also mounted a show of JAR pieces.  I find it almost amusing to go through a very thick September issue of Vanity Fair, and find only a couple of jewelry ads amidst hundred of fashion clothing ads that have models wearing no jewelry.  In  a word, the competition for luxury dollars is eating our lunch.

Worst, perhaps, is that the vast majority of diamond dealers, and even diamond retailers, have not the slightest idea of how to enhance the product.  With them, it is still a candy store business.  And many will be departing the business as a result.

OK.  I could go on with more indications of how the diamond business is changing.  But, in spite of this not insignificant restructuring that has started and will accelerate, the future is not dull. 

Diamond adornment, love, and the status that diamond jewelry presents is well-entrenched in Western culture, has been aggressively taken on by oil-rich sheikdoms.  The aura is already enhanced by Russian oligarchs and Chinese millionaires.  Make that billionaires.  The more they buy, the more they are invested in the magic of diamonds, and the more the rest of the world sees the afterglow.  The US market is mature and saturated, but the question here is not if the business continues to flourish, because it will.  The question is rather who will own it.

Of course, we all know (or should know) that worldwide production will steadily decline over the coming years, and with that will come ever greater reluctance on the part of the major producers to spend heavily in marketing diamonds.  They are already not doing much.  So the strength in the future will go to those who know how to handle new productions, who systematically acquire recycled diamonds, who know jewelry production, can meet the needs of retailing and are first class marketers who can compete effectively for disposable dollars. 

My guess is that such entities, which can be small, niche specialists or large companies, will find success by acquiring or merging these talents. 

But diamonds are not going away.  Their future is still brilliant!


Comments

The Diamond Guy said…
Thank you Ben as you have hit the proverbial nail on the head once again.

Popular posts from this blog

Diamond headaches today, a different world tomorrow

The diamond business still cannot seem to get weaned off mama De Beers.  That is not in the way of a complaint to De Beers, but rather an admission that clinging to the old, sheltered ways is gone.  And most of the trade refuses to admit it.  Even the Oppenheimers knew it was time to move on. Sure, a $30 million auction sale is made.  And other big stones are fought over.  But something is wrong at the core of the business.  There are big bankruptcies in Antwerp and Mumbai.  Banks are backing off financing the trade, except for financing solid receivables.  Government authorities are investigating diamond companies in Belgium and India.  De Beers sights are being rejected for lack of money.  Boxes are being sold at discounts - sightholders prefer to take a loss rather than try and convert the goods and lose even more money.  Cutting factories have sharply reduced output, especially on small goods.  And everywhere we hear tha...

The New De Beers

This past week we saw De Beers introduce Lightbox Jewelry, a full-bore, direct to consumer (DTC) retailer that will exclusively use man-made diamonds (MMDs) produced by their Element 6 division.  The concept is neatly packaged to offer a basic selection of body jewelry at moderate prices.  The DTC approach is intended to circumvent the entire traditional channels of distribution established by De Beers over the last century, in an effort to demonstrate that this is just a low-end, low-value product aimed at an under-served public.  De Beers claims that it will only benefit its existing clients by demonstrating how much more valuable "real" diamonds are. This move cam as no surprise at all to me. There are many gaps and holes in this plan, and I will try to outline them in future blog posts. To begin with, I posted three times in 2015 with my views on the subject.  Here are the links to those blog posts, as it would save me time repeating the points I made back...

Where is retail headed?

Nobody knows for sure.  Present trends show that retailers of all sorts are working hard to adapt to a marketplace that is shifting dramatically.  Jewelry retailers are not exempt from this paradigm shift, but their issues are not quite the same as for other retailers, and that holds true for most of their suppliers. Stated quickly, what are the specific issues confronting traditional jewelry retailers? The low end of the market continues to move steadily towards Internet retailers. The low end of any store's business is the traffic builder, and important opportunities to build long term relationships. The low end of the market, now significantly composed of non-precious materials, is appearing in many non-jewelry environments, further diluting the business. The mid-market has been suffering for decades now, but will still serve a substantial part of the public.  It is increasingly owned by larger chains, but faces daunting prospects due to buyer burnout, a very m...